SHIPPING POLICY

Packaging

  • The product ordered is packed in an attractive jewelry box and delivered in a weatherproof package.

Delivery Charges

  • No shipping fees on orders above Rs.500 placed at Ammu’s Gallery. For orders below Rs.500, an additional amount of Rs.30 – Rs.50 shall be charged.
  • COD service is available on all orders placed above Rs.150

Estimated delivery time

  • All the domestic orders made with Ammu’s Gallery will be dispatched between 5-7 business working days from the warehouse, depending on location of the customer. The accurate delivery time is mentioned on the product page during the ordering process.
  • The number of delivery period may vary incase the product is not in stock.
  • The delivery arrives between 9am – 6pm, Monday to Saturday.
  • Business working days exclude public holidays like Sundays and government holidays, festivals, or any other ungovernable events like strike, natural calamities, and no working days.

International shipping

  • Yes, we deliver products internationally as well.
  • We assure the delivery of your product through best courier agencies.
  • International shipping costs minimum Rs.1000 for the first product, with additional charge of Rs.400 per product after that.

Extra hidden charges

  • Absolutely not! We have no hidden charges on any of our products. The price on our website is the final price you will paying.

Track Your Order

  • Customers can track their orders placed with us by our given unique courier tracking number and tracking link.
  • Our products are delivered through reputed courier partners like FedEx, Kart rocket, Aramex, DTDC, E-com Express delivery, First flight.
  • The customer will receive a confirmation message within 24 hours of product being dispatched.

Security of jewelry during transit

  • We fully assure you that your product is safe during transit.
  • Ammu’s gallery is not responsible for its commitment if the customer is not present at his/her given address to receive the order.
  • Receive the product only if its sealed and not tampered. In any case, if the package is tampered, please contact us on +91 935 370 7303

Insurance

  • We insure each purchase during the period of transit to the delivery at your doorstep.
  • We require a signature for any goods delivered, where the responsibility of purchased goods passes to you, after which the company is not responsible to any kind of damage.
  • If the recipient is not you (in case of delivery as gift), then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by us.

Taxes and Duties

  • For domestic customers, GST is applicable as specified.
  • For International customers, we send package as a personal use item only.
  • Company is not responsible for any custom duty charges. If the customs duty charges are applied for that country, it needs to be paid by the customer.
  • In such case, the information about customs will be informed to customer via email/phone.